Return, refund, or replacement requests are accepted only for eligible cases such as damaged, defective, incorrect, or missing items.

Customers must contact us within 48 hours of delivery with proper photos/videos and a clear unboxing video. The unboxing video should clearly show the outer package, shipping label/barcode, sealed package, opening process, inner box/packaging, and the product received.

This helps us verify the issue faster, avoid confusion or mismatch, and protect against false or unverifiable claims. Claims without proper proof may be delayed or rejected.

Change-of-mind returns, personal preference-based returns, or returns for reasons not covered under our eligible return conditions are not accepted during transit or after delivery. Cancellations are not accepted once the order has been processed, packed, or dispatched.

Just contact us and we'll make it right.
Shop with confidence — we're here to make things right.
For more details, please read our full Refund Policy.

Please record a clear unboxing video while opening the package. The video should show the outer package, shipping label/barcode, sealed package, opening process, inside packaging, and the product received.
This helps us verify damaged, missing, incorrect, or mismatch claims faster.

For more details, please read our full Refund Policy.

At StirUp, we believe in keeping things clear and transparent for our customers. Any product price, shipping charge, COD handling charge, or applicable fee will be shown before you place your order.

We request customers to review the order summary carefully before placing the order so they know exactly what they are paying for.

Our goal is to give you a smooth, clear, and hassle-free shopping experience from checkout to delivery.
For more details, please read our full Refund Policy.

COD may be available on selected products and serviceable pin codes. A ₹25 COD handling charge may be added at checkout.

COD orders may be confirmed by phone, WhatsApp, SMS, or email before dispatch.

For more details, please read our full Refund Policy.

Orders are usually processed within 1–2 business days. Before dispatch, we may take this time to complete basic order processing, packaging, and quality inspection so your product can be shipped safely.

After dispatch, delivery usually takes 6–10 business days, depending on your location or remote or limited-service pin codes may take up to 15 business days.

Tracking details will be sent once your order has shipped, so you can stay updated and feel confident while your package is on the way.

After your order is delivered, our team may contact you by phone, WhatsApp, SMS, or email to confirm delivery, collect feedback, or request a product/order review. This helps us improve our service and provide you with a better shopping experience.

For more details, please read our full Shipping Policy.